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Digital Interactive Wayfinding Software and Solutions

Help visitors and customers quickly find their way in unfamiliar environments. Experience the next generation of interactive, stress-free navigation with friendlyway’s intuitive wayfinding software.

Global digital signage software and hardware company
In the digital signage and wayfinding industry since 1998
25,000+ devices deployed across 70 countries

Our Wayfinding Software Capabilities

Digital wayfinding solutions by friendlyway enable businesses to create interactive floor plans and maps with custom routes within complex buildings and structures, providing end users with accurate directions to exactly where they want to go.

User-friendly map editor — quickly build and update maps
User-friendly map editor — quickly build and update maps

Create multi-floor maps and customize points of interest in a simple interface with adjustable features, including object descriptions, indoor view photos, and multilingual capabilities.

Smart Pathway Algorithm — let AI do the calculations
Smart Pathway Algorithm — let AI do the calculations

Our AI-based system uses an advanced algorithm to instantly generate the shortest and most convenient travel route from the user’s location to any desired point.

Integration with visitor management and other systems
Integration with visitor management and other systems

Enhance visitor check-in, emergency mustering, or other scenarios with interactive maps. Just drag the module into the content area to activate a map thumbnail on any screen.

Remote deployment across multiple locations and devices
Remote deployment across multiple locations and devices

Seamlessly schedule and publish your wayfinding content on dispersed groups of digital signage devices. Our designed workflow makes displaying maps effortless.

Interactive navigation experience for your visitors and customers
Interactive navigation experience for your visitors and customers

Once deployed, the solution allows your end users to interact with the maps, discover information on destinations, receive automated directions to their chosen points (or the assigned ones based on ticket/invitation scan), and more.

Seamless device management and analytics
Seamless device management and analytics

You can play content created on our wayfinding platform on almost any screen. The built-in device management tools let you activate and group new hardware, monitor its real-time status, and analyze past performance.

Manage Your Digital Wayfinding Screens on friendlyway Cloud Platform

Many wayfinding solutions require hardwired, locally installed software. Our digital signage wayfinding software is cloud-based — you can connect all your devices to our centralized platform for efficient remote management and publishing of content.

friendlyway Cloud Platform

Access administration functionalities via the cloud-based web application, where you can easily create, edit, preview, and schedule for publishing custom multi-floor maps with points of interest and routes.

Download the player onto any device (touchscreen kiosk, monitor, video wall, etc.) where you want to play the content. It is then synchronized and displayed on screens according to the specified schedule.

We create outstanding wayfinding experiences for your visitors

Drag-and-drop Content Management System (no programming required)
Interactive, detailed multi-floor facility maps with points of interest
Contextual advertisement placement
Customizable list of destinations/points of interest by category
Powerful zoom and search capabilities
Smart Pathway Algorithm (calculating optimal routes between points)
Alternate routing support (e.g., ADA-compliant wheelchair routes)
Emergency alert signage mode
One-click deployment across multiple locations and devices
Hardware agnostic: use friendlyway or your own devices
Flexible device grouping for content publishing
Offline display of content, once synced to end-user devices (no need for an active internet connection)
Out-of-the-box multi-language support
Integration with visitor management and other scenarios
Integration into your corporate and 3rd-party systems
Flexible user role and permission management

Integrate Wayfinding with Other friendlyway Solutions

Self-Service Solutions

Utilizing our self-service kiosks, visitors can order products/services and get directions to pick-up points.

Emergency Mustering and Evacuation Tracking

Ensure the safety of your visitors by guiding them to exits and assembly points during emergencies.

Why friendlyway Wayfinding?

Improve customer experience through high-quality navigation

Reduce confusion and stress for your visitors and guests

Generate additional revenue by placing contextual ads

Enhance your brand image as a modern and innovative business

Ensure ADA compliance — accessible wayfinding for all

Learn more about your visitor behavior to improve services

See the Difference We Make

Industries We Serve with Wayfinding Software

An interactive digital wayfinding system is quickly becoming a standard practice in organizations looking to increase brand value and deliver engaging customer experiences. Businesses across industries leverage our wayfinding digital signage solutions.

Tourism, Travel & Hospitality
Trade Shows
Retail
Government & Public Services
Logistics
Manufacturing
Education
Healthcare
Financial Services
Real Estate

Contact Us

Please enter your contact information and any other details you feel is important for us to help you with. Once the form is submitted our team will be in contact with you shortly.

Dmitry Koshkin
Dmitry Koshkin
Managing Director
friendlyway USA

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    FAQ

    What is wayfinding?

    Wayfinding is a set of tools that guide people through a space or building, helping them navigate to their desired destination. The wayfinding tools include signage, maps, digital displays, and visual cues.

    What is digital wayfinding software?

    Digital wayfinder software is a technological solution designed to assist people in navigating physical environments. You can use it to create maps and provide step-by-step directions via an interactive kiosk or touch screen.

    What is interactive wayfinding?

    Interactive wayfinding is a dynamic, user-centric approach to navigation. Its main components include interactive maps, personalized directions, and accessibility features offered through kiosks or mobile devices.

    Why choose interactive wayfinding systems?

    These systems improve navigation in complex environments, making it easier and more efficient for users to find their way. Their interactive nature makes wayfinding more engaging, inclusive, and intuitive.

    How can digital signage enhance wayfinding?

    Wayfinder digital signage provides dynamic, real-time guidance and information to users through:

    • interactive maps
    • real-time updates
    • visual and audio cues
    • personalized navigation
    • contextual information.