Visitor Management and Digital Signage for Government and Public Sector
Create a professional visitor experience and keep everyone safe at government facilities.
Discover Our Solutions for Public Sector Organizations and Government Offices
Boost security and improve the visitor experience in government buildings and public offices with seamless journeys and personalized services.
Selected Features
- Visitor pre-registration online
- Visitor invitations and notifications
- Contactless visitor check-in
- Visit logs and reporting
Leverage modern communication methods in public spaces, government offices, and community centers.
Selected Features
- Drag-and-drop content editor
- Interactive and non-interactive content
- Granular playback scheduling
- Remote device management
Assist visitors in locating and navigating to points of interest within government buildings and public sector institutions.
Selected Features
- Multi-floor maps for display and printing
- Directions to the desired destination
- Detailed information on locations
- Video/audio assistance
Ensure secure and efficient access to government facilities for authorized personnel, vendors, and visitors.
Selected Features
- Temporary badges on thermal paper
- RFID cards
- Identity verification
- Biometrics and facial recognition
Empower citizens to complete routine tasks independently via self-service kiosks, reducing staff workload in public offices and service centers.
Selected Features
- Configurable scenarios
- Editable screens and menus
- Digital signature
- Document printing
- Secure browser
Efficiently track and guide employees and visitors during critical events in government facilities, ensuring accurate headcounts and safety.
Selected Features
- Emergency alerts and evacuation routes
- Autonomous registration in safety zones
- Real-time tracking and reporting
Hardware Options from friendlyway and Our Partners
As a single-source software and hardware supplier, we offer a range of proprietary interactive kiosks and partner devices.
Experience friendlyway’s solutions for the public sector in action
See How Our Visitor Management System for Government Works
We support the complete cycle of the visitor journey – from online pre-registration and invitation management through badging, compliance paperwork, and check-in at the building entrance to wayfinding, self-service, and signage onsite.
Create “events” and send multilingual template-based and editable email invitations containing PIN/QR codes for check-in. Ask visitors to complete the necessary paperwork, including agreements and questionnaires, online in advance.
Let the visitor self-register, sign electronic documents, and receive a printed badge or RFID card. Use automatic photo capturing and ID verification. Notify the host or security team and allow the visitor to pass the integrated PAM device (e.g., a turnstile) once approved.
Assist visitors with personalized interactive navigation instructions to help them reach a specific room or point of interest. You can add optional integration with badge barcodes and even offer a live video chat with support staff through MS Teams integration.
Like an airport’s flight information display system, digital signage displays provide real-time event schedules across your rooms with further information at each specific room. Additional scanners register visitors entering the room when necessary (e.g., in courtrooms).
Wall-mounted interactive and non-interactive displays welcome visitors, help them navigate across government offices, and provide visitor information. You can also use our weatherproof and vandal-resistant hardwired kiosks and displays outside the building.
Allow citizens to save time and reduce staff workload by offering self-service options via kiosks with integrated solutions. For example, visitors can make payments for government services, search information from databases, or print required documents.
During emergencies, display alerts on digital signage devices to inform employees and visitors about the actions they need to take, evacuation routes, and emergency contact information. Track all individuals and those registered in safety zones in real time.
See Why 500+ Customers Love friendlyway
“The project for Munich’s City Government Service Center featured a large-scale deployment of over 290 friendlyway’s digital signage devices and several software modules of its Cloud Platform. friendlyway successfully implemented this custom hardware and software solution that optimized and transformed the Service Center’s ability to deliver modern, efficient digital visitor experiences to thousands of daily visitors.”
Why Choose friendlyway?
friendlyway combines 25+ years of domain expertise with the latest technologies to create best-in-class solutions
Meet Our Customers
We Serve Those Who Ensure the Well-Being of All
friendlyway has a long history of helping public sector organizations improve visitor management processes and implement digital signage.
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Frequently asked questions
A government visitor management system is a software solution designed to streamline and enhance the process of managing visitors at government agencies. Its key features include:
- Secure check-in/check-out with ID verification and badge printing.
- Pre-registration and automated invitation sending.
- Integration with access control systems.
- Visitor reports and real-time monitoring of visitor flow.
Implementation of these systems offers the following benefits for government organizations:
- Enhanced security, as only authorized individuals can access premises.
- Increased efficiency through the streamlined visitor check-in process.
- Ensured regulatory compliance, due to saved records and audit trails.
- Improved crisis management through the facilitation of quick evacuation.
friendlyway Cloud Platform is a comprehensive, cloud-based software platform designed to help businesses manage their digital transformation processes. Featuring plug-and-play modules and seamless integrations, it serves as a basis for friendlyway’s solutions addressing various operational needs, including visitor management, digital signage, badging, access management, self-service kiosk solutions, wayfinding, and workforce management.