friendlyway Visitor Management Solutions

Streamline your visitor management processes with the industry’s best-in-class cloud solution

Featured clients

friendlyway Solutions in Numbers


visits processed by our platform each month


customers in 69 countries


uninterrupted secure access to all locations

Why friendlyway Visitor Management?

Provide exceptional visitor experience

Improve security and safety of your premises

Deliver high-quality visitor navigation and support

Ensure compliance with legal requirements and regulations

Reduce waiting times and raise customer satisfaction

Learn more about your visitors, customers and employees via real-time reporting

How friendlyway visitor management works

We support the complete cycle of the visitor journey - from event planning and invitations management all the way through visitor checkout, attendance report and follow up emails and surveys.

Manage Events and Visitors

Create, edit, and manage events, invitations, and visitors directly within the visitor management module. The solution supports multiple event notification types.

Integrate with your physical access management solutions

The visitor management module can be integrated with security turnstiles and other physical access management hardware, allowing for a truly seamless and automated visitor check-in process.

Assist your clients with audio/video calling capabilities

Users can request immediate live support by calling via the built-in audio/video assistant.

Improve your visitor navigation and wayfinding processes

After verifying the visitor’s credentials, the system will provide interactive navigation instructions to a Point of Interest or specific location within the organization’s facilities.

Customize your on-site visitor experience

Plan every step of the visitor experience – self-service check-in, badge/RFID card printing, wayfinding, and digital signage. Other features include email notifications, agreement and questionnaire screen flows during check in, different check-out settings, and numerous hardware integrations.

Collect post-visit surveys, access logs, and reports

After the event is over, friendlyway platform can send post-visit questionnaires and surveys asking visitors to provide feedback about their experience and your brand. Solution also features in-depth reporting, logs, and analytics.

Provide customized experiences to every visitor

Define every step of the visitor experience as you need, to provide the best possible services to
your visitors, customers, partners, and employees.

  • Visitor
  • Guest
  • Client
  • Prospect
  • Contractor
  • Service worker
  • Employee
  • Patient
  • Service provider
  • Inspector
  • Auditor
Off-the-shelf scenarios
Event planning

Event scheduling

Personalized invitations to visitors


Pre-visit registration forms

Compliance and security verification

Policies and guidelines approval by the visitor

Check in and registration

Visitor checkin using ID / QR Code from the invitation or name

Registration forms, questionnaires completion by the visitor onsite

Documents signing by the visitor

Badge printing / access card disbursement


Badge printing / access card disbursement

Video chat with a host / support team at a kiosk

Display at a kiosk / printing of a facility map with directions

Additional materials and handouts printing / display at a kiosk

Security and safety

Physical access control

Real time visitor location and reporting

Emergency alerts and evacuation routes display

Visitors check-in at muster point for emergency events

Check out / post visit support

Badges collection

Post-visit surveys and reminders

Visit logs and reporting

See all capabilities for visitor management of the
friendlyway cloud platform in action

friendlyway Software Platform for Digitalized Visitor Management Experiences

friendlyway Visitor Management Modules

You can combine and use different modules to automate the processes you need

Cloud Platform and Kiosk Management
Visitor Management
Content Management
Audio/Video Assistant
Wayfinding Module
Room Signage
Integration Module
Reporting and Surveys
Staffing/Contingent Labor Automation
Secure Browser

Leverage powerful platform features for unique personalized visitor experience

Highly customizable visitor registration process
Deploy to your devices in just one click
Cloud and on-premises deployment modes
Integration with physical access management solutions and devices
Integration with badge printers, RFID card dispensers, and government ID readers
Quick access to visitor reporting and analytics
Emergency alarm mode
Over 10 plug and play off the shelf modules
Video tagging at check-in / check-out
Multi language support
ADA features support
Cross platform: windows and android support

Why choose friendlyway visitor management?

friendlyway combines 25+ years of domain expertise with the latest technologies to create the best-in-class solutions

Fast ROI

Set up in minutes and save hours. Use flexible subscription model


Enjoy a platform designed and built specifically for cloud

Flexible & easy to use

Combine modules as you need and create intricate workflows with simple drag-and-drop


Easily integrate the platform with other hardware and software

Contact Us

Please enter your contact information and any other details you feel are important for us to help you with. Once the form is submitted, our team will be in touch with you shortly.

foto de
Dmitry Koshkin
Managing Director
friendlyway USA

Frequently asked questions

What is a Visitor Management Cloud Platform?

A Visitor Management Cloud Platform is a comprehensive software solution that streamlines and automates the process of managing guests, visitors, and clients at your facility. It centralizes visitor data, provides customizable visitor experiences, and enhances security and compliance by integrating with digital signage and other access control systems. 

How does a Visitor Management Cloud Platform improve security at my facility?

The platform enhances security by providing features such as instant badge printing or issuing RFID cards, tracking visitor access and movements in real-time, and enabling pre-registration for visitors. It also allows for the verification of visitor information against watchlists, ensuring that unauthorized individuals are not granted access. 

Can I customize the visitor experience with a Visitor Management Cloud Platform?

Yes, our platform allows you to configure custom visitor journeys and create engaging welcome screens and interactive menus to suit the unique needs of your business. This helps create a professional and tailored experience for your guests while streamlining the check-in process. 

How does the platform handle legal compliance and document signing?

Our Visitor Management Cloud Platform simplifies legal compliance by offering secure, paperless document signing options, both online and at on-site kiosks. Digital signatures can be collected and stored, ensuring you have all the necessary records to meet compliance requirements. 

Can I send invitations to clients and manage event attendance with this platform?

Yes, our platform enables you to easily send invites to clients, track RSVPs, and manage event attendance. The user-friendly invitation system supports various client types, ensuring efficient communication and maximizing attendance at your events. 

Is the Visitor Management Cloud Platform suitable for businesses of all sizes?

Absolutely! Our platform is designed to be scalable and adaptable, making it an ideal solution for businesses of all sizes and industries. It can be tailored to fit the specific requirements of your organization, ensuring that it meets your visitor management needs effectively and efficiently.