friendlyway Visitor Management Solutions
Streamline your visitor management processes with the industry’s best-in-class cloud solution
“friendlyway has been instrumental in bringing to the table out-of-the-box software solutions to successfully manage our workforce amid our growth. The friendlyway team understands our business as well as our challenges and opportunities becoming a trusted partner today and in the future.”
How friendlyway visitor management works
We support the complete cycle of the visitor journey - from event planning and invitations management all the way through visitor checkout, attendance report and follow up emails and surveys.
Create, edit, and manage events, invitations, and visitors directly within the visitor management module. The solution supports multiple event notification types.
The visitor management module can be integrated with security turnstiles and other physical access management hardware, allowing for a truly seamless and automated visitor check-in process.
Users can request immediate live support by calling via the built-in audio/video assistant.
After verifying the visitor’s credentials, the system will provide interactive navigation instructions to a Point of Interest or specific location within the organization’s facilities.
Plan every step of the visitor experience – self-service check-in, badge/RFID card printing, wayfinding, and digital signage. Other features include email notifications, agreement and questionnaire screen flows during check in, different check-out settings, and numerous hardware integrations.
After the event is over, friendlyway platform can send post-visit questionnaires and surveys asking visitors to provide feedback about their experience and your brand. Solution also features in-depth reporting, logs, and analytics.
Provide customized experiences to every visitor
Define every step of the visitor experience as you need, to provide the best possible services to
your visitors, customers, partners, and employees.
- Service worker
- Service provider
Personalized invitations to visitors
Pre-visit registration forms
Compliance and security verification
Policies and guidelines approval by the visitor
Visitor checkin using ID / QR Code from the invitation or name
Registration forms, questionnaires completion by the visitor onsite
Documents signing by the visitor
Badge printing / access card disbursement
Badge printing / access card disbursement
Video chat with a host / support team at a kiosk
Display at a kiosk / printing of a facility map with directions
Additional materials and handouts printing / display at a kiosk
Physical access control
Real time visitor location and reporting
Emergency alerts and evacuation routes display
Visitors check-in at muster point for emergency events
Post-visit surveys and reminders
Visit logs and reporting
See all capabilities for visitor management of the
friendlyway cloud platform in action
friendlyway Software Platform for Digitalized Visitor Management Experiences
Customer Stories and Use Cases
Please enter your contact information and any other details you feel are important for us to help you with. Once the form is submitted, our team will be in touch with you shortly.
Frequently asked questions
A Visitor Management Cloud Platform is a comprehensive software solution that streamlines and automates the process of managing guests, visitors, and clients at your facility. It centralizes visitor data, provides customizable visitor experiences, and enhances security and compliance by integrating with digital signage and other access control systems.
The platform enhances security by providing features such as instant badge printing or issuing RFID cards, tracking visitor access and movements in real-time, and enabling pre-registration for visitors. It also allows for the verification of visitor information against watchlists, ensuring that unauthorized individuals are not granted access.
Yes, our platform allows you to configure custom visitor journeys and create engaging welcome screens and interactive menus to suit the unique needs of your business. This helps create a professional and tailored experience for your guests while streamlining the check-in process.
Our Visitor Management Cloud Platform simplifies legal compliance by offering secure, paperless document signing options, both online and at on-site kiosks. Digital signatures can be collected and stored, ensuring you have all the necessary records to meet compliance requirements.
Yes, our platform enables you to easily send invites to clients, track RSVPs, and manage event attendance. The user-friendly invitation system supports various client types, ensuring efficient communication and maximizing attendance at your events.
Absolutely! Our platform is designed to be scalable and adaptable, making it an ideal solution for businesses of all sizes and industries. It can be tailored to fit the specific requirements of your organization, ensuring that it meets your visitor management needs effectively and efficiently.