Interflex Customer Solution Day Recap

friendlyway Digital Signage Platform
Recap of Interflex Customer Solution Day

Overview of innovative end-to-end visitor management solutions:
friendlyway hardware and software solutions, integration with Interflex

friendlyway covers all phases and aspects of professional visitor management. At the Interflex Customer Solution Day at the ZEISS Forum in Germany, we showcased advanced solutions for the manufacturing industry and companies subject to strict critical infrastructure regulations.

The event under the slogan “Digitalization — new ways, your opportunities!” featured inspiring discussions of current trends and best practices, idea exchange, and networking with experts. This article provides an overview of the solutions we presented, especially the ones we have developed in collaboration with Interflex, our project partner for visitor management systems.

Interflex Customer Solution Day Recap
Interflex Customer Solution Day Recap

Intelligent Self-Service for All Types of Visitors

Self-Check-In/Check-Out

Self-Check-In/Check-Out

Lighten the load on your reception team while enhancing security and compliance — let visitors handle their registration autonomously at the friendlyway check-in kiosk. You can tailor registration processes to different visitor types. Pre-registered visitors would use the QR or PIN code received with their invitation, whereas walk-in visitors would input their data directly at the kiosk.

Automated ID Verification

Automated ID Verification

All visitors can identify themselves with an official ID document (ID card, passport, or driver’s license) or biometric data. The built-in card reader scans the ID document, and the camera captures the visitor’s face. The final check can be automated or confirmed by the security team. Only after confirmation is a visitor granted access to the site.

Visitor Badging at the Kiosk

Visitor Badging at the Kiosk

Automatically generated visitor badges save your team the hassle of manual printing with external devices. The kiosk’s built-in printer creates visitor badges in seconds, available as simple badges or RFID-coded access cards. The return of the badge is then automatically documented during check-out.

Efficient Management of Legal Documents

Efficient Management of Legal Documents

Proper compliance forms protect your business, reducing the risk of liability claims. Visitors, external suppliers, and contractors sign the required agreements online during pre-registration or on-site at the friendlyway check-in kiosk with a digital signature. You can set a document validity period to avoid repeated checks for recurring visitors. A complete digital log of all the signed documents is available.

Access Management for Logistics Partners

Access Management for Logistics Partners

Registering logistics partners is faster and more secure with a friendlyway self-service kiosk provided indoors or outdoors at the facility entrance. Truck drivers can identify themselves with their driver’s license at the kiosk, and the security team receives the data for verification. Freight documents are handled automatically through integration with the yard management system.

Integration with Other Systems

Integration with Other Systems

friendlyway solutions integrate seamlessly into existing IT landscapes and physical access management systems. friendlyway’s API-first architecture enables integration with Interflex IF-6020 and IF-6040, MS Outlook, MS Teams, Microsoft 365, and other applications. As a result, your teams can use their familiar applications while enjoying comprehensive visitor management features.

Discover Our Commercial-Grade Hardware Solutions

friendlyway Hardware Solutions

For an overview, visit friendlyway Hardware.

Some of Our Satisfied Customers

Duravit
Millennium
Daimler Truck
PG
Kalkhoff

Conclusion

friendlyway offers well-developed, out-of-the-box solutions based on years of experience, innovative technologies, and the latest best practices. At the same time, its software and hardware allow flexible adaptation to individual company requirements.

With these solutions, friendlyway ensures that all aspects of visitor management are covered efficiently — from registration and legal agreements to ID verification, visitor badge printing, and integration with access control systems. This holistic approach helps companies meet their security and compliance requirements with ease.

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