friendlyway Integrations: Built for Enterprise Workflows
Designed to integrate across enterprise environments, friendlyway connects your security and business systems to standardize processes and strengthen compliance.
Visitor Management Integrations We Support
Access Control and Security Systems
Magnetic (FAAC) • Gunnebo • Bosch • Interflex (Allegion) • Tattile • Sicunet • Salto • Siemens
Integrate friendlyway with your access control and security infrastructure — turnstiles, barriers, parking gates, smart locks, license plate recognition, and alarm systems — to automate secure entry based on visitor status and approvals.
Microsoft: Scheduling, Communication, and Storage
Outlook • Teams • SharePoint • OneDrive
Bring friendlyway into your Microsoft ecosystem to streamline the full visitor workflow — schedule visits in Outlook, keep hosts informed in Teams, and securely store related documents within your organization’s governance and permissions.
ID Verification and Background Checks
Desko • Regula • ID.me
Add an extra layer of trust at check-in. friendlyway connects with enterprise-grade identity and screening solutions to capture and validate documents, confirm visitor identities, and apply policy-based checks before granting access.
Badge and Access Card Printing
Custom • Zebra • DYMO • Evolis
Print professional visitor badges and rewritable RFID cards on demand. friendlyway supports leading badge printers and custom formats to deliver consistent, secure credentials that match your branding requirements.
Identity and User Management (SSO)
Microsoft Entra ID (Azure AD) • PingID • Okta
Sync users with friendlyway to streamline role and permission management. Use your existing identity provider to enable central user management and single sign-on (SSO).
Guest Wi-Fi and Network Access
Cisco ISE • ExtremeCloud IQ • Lancom
Issue time-bound guest Wi-Fi vouchers automatically at check-in. Print codes on badges or send via email. Log voucher issuance and expiry to maintain tight security and compliance.
Let’s design an integration plan that fits your sites, security model, and visitors — while keeping your operations smooth, secure, and on brand.
Visitor reception at corporate HQ: Outlook schedules the meeting; friendlyway pre-registers the guest and sends an email with QR code and parking instructions. On arrival, a badge is printed via your preferred printer, and the host is notified in Teams.
Contractor access for an industrial site: Contractors complete safety forms on a kiosk. On approval, friendlyway triggers an integrated turnstile or barrier to open and records the event.
Logistics yard and warehouse: A driver’s license plate is recognized by a connected camera; the gate opens, and the truck is directed to an integrated scale. friendlyway receives their weight, prints a pass, and streams events to your business system.
Integration Use Cases
Integration Success Stories from Our Customers
Suggest an Integration
If you don’t see an integration listed, ask us — we continue to expand our ecosystem, and our scalable architecture makes adding new connections simple and fast.
FAQ
Can visitor and user data be synchronized automatically with our internal systems?
Absolutely. Use scheduled data imports/exports or real-time updates. One-directional and bidirectional sync keep calendars, contacts, and access rights aligned.
What notification types are supported (e.g., email, Teams, Slack)?
We support Teams chats and calls as well as email. Choose per-site defaults and escalation rules (e.g., if a host doesn’t respond in 5 minutes, notify a deputy or reception group).
How can I set up SSO with Entra ID integration?
Start by registering the application on the Entra ID portal and configuring the external identity provider in the friendlyway admin area. Configure claims and map user groups to friendlyway roles. Contact our support team for detailed instructions.
How is data security and access control managed across integrations?
We enforce least-privilege scopes, encrypt data in transit and at rest, and log every access event. Role-based permissions and data retention policies ensure compliance with internal standards and regulations.
Do I need to write custom code, or are integrations available out of the box?
Many integrations — Outlook/Gmail, Teams notifications, Entra ID, kiosk hardware, and badge printers — are available out of the box. For unique workflows, we are happy to add custom logic or connect niche systems (e.g., ANPR, scales, fire alarms).
Can we test integrations before deploying them in production?
Of course. We use our staging environment with test tenants and sandbox credentials. It simulates events (e.g., check-ins, badge printing, barrier opening) and verifies field mappings before going live.
What kind of technical support is included for integration setup and maintenance?
Our team provides guided onboarding, documentation, and best-practice templates. Enterprise plans include solution design workshops, monitoring dashboards, and SLA-based support. We also offer professional services for custom development and white-label projects.