friendlyway Solutions for Convention Centers, Trade Shows, and Showrooms

Impress your attendees, customers, and visitors with a best-in-class visitor management and digital signage platform.

Trusted by over 500 clients
Powering 25K+ displays across 70 countries

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We've Got Your Visitor Journey Covered

friendlyway offers unique solutions that provide everything needed to host amazing trade shows and retail events, enabling memorable experiences for your clients, attendees, and visitors end-to-end — from software to hardware.

Our Featured Solutions for Trade Shows, Convention Centers, and Showrooms

Visitor Management (Check-In, Badging, and Access)

Automate the full guest journey — from invitation to entry — while maintaining security.

Receive RSVPs/records via API, add visitors to events, and send confirmations/QR codes
Enable fast self-check-in, badge printing, and integration with turnstiles/door locks
Real-time dashboards for on-site counts, absentees, dwell time, and export to analytics tools

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Self-Service Kiosk-Based Visitor Support

Reduce lines and boost satisfaction with modern, touch-first experiences on friendlyway or third-party kiosks.

Contactless ticket pickup/printing via QR code
Purchase tickets, book services, and order from vendors
Start video/audio calls from kiosks to support staff for assistance
Deploy and manage experiences centrally via the friendlyway Cloud Platform

SEE KIOSKS

Affiliate and Contractor Access Management

Give exhibitors, vendors, and crews the tools to manage their own teams — securely.

A dedicated portal for presenting companies to register affiliates visiting the venue
End-to-end workflow: invites, self-check-in/out, configurable permissions, and survey collection
Integrated badging (RFID/cardless options) and billing/attendance reporting for contractors

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Digital Signage and Ad Placement

Deliver the right content, in the right place, at the right time — across kiosks, video walls, and various displays.

Create, schedule, and target content (local offers, event promos) with optional sensor triggers
Centralize control in the cloud platform for multi-device, multi-venue distribution
Run ad campaigns with time-slot scheduling, proof-of-play, and flight summaries for accurate tracking and billing

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Interactive Wayfinding and Venue Navigation

Help attendees reach booths, rooms, and amenities faster with intuitive, multi-level maps.

Manage POIs (booths, meeting rooms, restrooms, concessions, exits) and generate smart routes from each kiosk’s location
Support accessible routing and barcode/app-driven “navigate to” flows from invitations or tickets
Update maps and directions in real time across connected devices

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Emergency Alerts and Evacuation Tracking

Replace manual headcounts with a real-time, audit-ready mustering workflow.

Live rosters auto-sync from check-ins and access control; track accounted vs. missing by zone and last-seen location
Tablet-based muster points (online/offline) scan badges/RFID; results roll up to a command view for EHS/security
Integrates with friendlyway signage and maps to direct crowds to muster points and generates timestamped drill/incident reports

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Compatible friendlyway Hardware and Partner Access Management Solutions

friendlyway Impress 43

friendlyway Luminum 43

Turnstiles and door locks

partner solutions

Thermal printer or card dispenser for visitor/employee badges

partner solutions

Why Choose friendlyway for Convention Centers, Trade Shows, and Showrooms

Modular and highly customizable solution: from end-to-end visitor management to simple clock-in / clock-out

Cloud-based and works with any hardware - reuse your own or purchase from us

Set up in minutes and save hours

Customers can leverage hardware from friendlyway for the best results

Compatible with friendlyway hardware and customer-owned Windows-based devices

Pay-as-you-go licensing model

Snapshots from the Platform

Highlighted Platform Features for Trade Shows and Convention Centers

Built-in facility/convention center floor plan editor and wayfinding route builder

Built-in digital content editor and publisher

Built-in advertisement placements, scheduling tool, and proof-of-play reporting

Integration with physical access management solutions and devices

Out-of-the-box vendor portal to manage facility access for their employees and affiliates

Emergency alarm mode with
priority content that displays over scheduled content

Sensor-driven interactive user interface behavior

friendlyway hardware-ready, compatible with other vendors’ kiosks and digital signage devices

Multi-language support

ADA features and support

friendlyway Cloud Platform: How It Works

Our industry-leading software product combines best practices in digital signage, visitor management, and interactive self-service into one comprehensive cloud platform.

friendlyway Cloud Platform

Create, schedule, and monitor interactive scenarios from a centralized, web-based environment.

friendlyway Content Player

Connect your fleet of digital signage devices to a single cloud-managed platform.

friendlyway Standard Hardware Integrations

Magnetic

Integrate visitor management with high-quality access control solutions by Magnetic, part of FAAC Technologies – from turnstiles to parking gates.

Interflex

Add end-to-end security solutions from Interflex – from basic functions to video surveillance, mechanical offline terminals with data from the online system, and biometric recognition.

Sicunet

Use Sicunet controllers to create complex and highly reliable automated scenarios with physical access control devices.

friendlyway Standard Software Integrations

Onsip

Make calls directly from the kiosk or interactive screen as a part of the visitor experience.

Salesforce

Integrate your visitor experience as an essential data point for sales and marketing processes managed in Salesforce.

Kibana

Use Kibana for in-depth log analysis and additional data insights pulled from the friendlyway visitor management solution.

Customer Stories and Use Cases

Welcoming and Guiding Visitors at Motorworld München

Munich's unique expo center for automotive culture and lifestyle enthusiasts relies on the power of the friendlyway platform to welcome and guide visitors throughout one of Europe's largest self-supporting steel structure halls.

Kiosks with Video Calling, Signage, and Navigation for Achensee — Austrian Resort Destination

Achensee, one of Austria's most-visited tourist destinations, uses numerous friendlyway Cloud Platform modules and over 70 digital signage devices to deliver modern visitor experiences.

Visitor Management, Employee Self-Service, and Digital Signage for an Electric Bike Manufacturer

A European bicycle company with a century-long heritage uses a combination of over 50 digital signage displays, visitor management kiosks, and multiple employee self-service stations to offer a modern experience at its main showroom and production facilities.

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Dmitry Koshkin

Managing Director

friendlyway USA