Secure Access Control for Critical Infrastructure Operators

Critical sectors are increasingly targeted — from sabotage to break-ins. Without an effective access approach, serious security gaps can emerge.

CER requires operators to secure access to their sites not only physically, but also with auditable, traceable access processes.

Opaque, manual, and poorly documented processes: many access setups in critical infrastructure environments don’t meet current EU expectations.

friendlyway Visitor Management supports documented check-in using PIN/QR workflows and visitor authentication with official IDs (such as driver’s licenses or national ID cards) — GDPR-compliant and fully traceable at any time.

Integrate with physical access elements such as turnstiles, revolving doors, barriers, gates, and mantrap-style entry systems to provide secure access in both new and existing critical infrastructure environments.

Whether it’s Active Directory or emergency management systems, our solution fits smoothly into your security strategy. Integrations with in-house IT systems are supported, so you avoid isolated point solutions.

Extend your security posture with intelligent cameras and access sensors for comprehensive outdoor visibility. Combine visitor management, check-in kiosks, and physical access control to protect buildings and sensitive areas from unauthorized entry and potential sabotage.

Integrate friendlyway Visitor Management into redundancy and emergency concepts — for example, through automated lockout functions during system failures or alerts in case of security incidents — so access remains controllable during disruptions or crises.

In a crisis, targeted isolation can be critical. Our solution supports fire safety and emergency response with evacuation lists and structured visitor guidance, ensuring the protection of both people and infrastructure.

We support you in identifying weaknesses and determining your requirements for critical infrastructure protection.

Based on the risk analysis, we implement targeted measures with you — technical, physical, and procedural.

Our solution enables complete logging of all access events and attempted entries, ideal for regulatory audits and internal reviews.

An energy provider in northern Germany secured all outdoor access points using friendlyway check-in kiosks, video monitoring, and structured visitor management.

Hospitals use friendlyway Visitor Management to manage external service providers — supported by comprehensive documentation for ISO audits.

A logistics center integrated friendlyway Visitor Management with barriers, RFID access, and IT interfaces.

Access processes handled per month

Customers in 70+ countries

Stable, secure access across locations

A powerful, flexible platform designed for diverse requirements.

Modular building blocks and intuitive workflow creation.

Connect easily to your existing hardware and software systems.

Quick to set up, quick to launch, and quick to deliver impact — with a flexible subscription model.