Solutions » Point-of-sale software solutions » Customer Loyalty System
Customer Loyalty System
Do you actively market your store to customers in order to create customer loyalty? If so, you will know that sustainable results can only be achieved through a high level of customer engagement. An example of this is to offer customers surprise discounts or bonuses when they repeatedly visit your store. friendlyway’s “Customer Loyalty System” solution lets you identify your customers via a customer card. After analyzing the customer profile, the application outputs specific sales recommendations and discount/bonus suggestions. This is the kind of service that customers appreciate immensely, as it addresses them on a personal level—not unlike the friendly neighborhood storekeeper of old. The Customer Loyalty System interfaces seamlessly with all common CRM applications, which makes profile updating more cost efficient. Please get in touch with us directly for further details. We would be more than happy to produce an individual quote for you.
Deployment areas: Sales in chain stores and banks
Functions
- Recognition of customer cards
- Direct integration with existing databases and CRM systems
- Customer-specific product information and advice
- Marketing of short-term promotions
- Advanced customer profile analysis
- Digital discount and coupon system
- Presentation of competitions/sweepstakes (optional)
- Can be combined with any other “Point-of-Sale” solution
Advantages
- Increased turnover thanks to customer-specific product marketing
- Increased customer numbers
- Follow-up customer retention options (recipe databases, etc.)
- Image benefits through a sophisticated, modern sales philosophy
