Solutions » Indoor software solutions » Virtual Receptionist
Virtual Receptionist
Your entrance area is not permanently staffed by a receptionist? No problem! friendlyway’s “Virtual Receptionist” solution lets your visitors select their contact person directly via the touch-sensitive display panel of your friendlyway system. The telephone connection to the employee in question is established at the touch of a finger. Optionally, this solution can also include video telephony; in this case, the employee can visually identify the visitor via the friendlyway system. Naturally, we will program your version of the Virtual Receptionist application to match your corporate identity. Please get in touch with us directly for further details. We would be more than happy to produce an individual quote for you.
Deployment areas: Entrance areas, trade-show booths
Functions
- Telephone call routing from visitors to employees at the press of a button
- Employee selection via touch screen
- Voice communication via hands-free system or telephone receiver
- Video telephony (one-way/two-way)
- Remote door opening
- Processing of RFID visitor passes for automatic visitor registration
- Seamless integration with Microsoft Outlook or Lotus Notes
- Automatic updating of the employee register via LDAP synchronization
- Business content formatted as presentations or videos
- Can be combined with any other “Indoor Communication” solution
Advantages
- Visitor registration completed directly by the addressed employee (added cost efficiency)
- Automatic master data updating (added cost efficiency)
- Image benefits resulting from a sophisticated, modern company appearance
