Internet kiosk software » client manager

Latest version: 2.11.4

Our internet kiosk software products offer a wide range of different features, from web browsers to multimedia packaging. The internet kiosk software secure browser protects intranetstations, internet kiosks or public web browser kiosks perfectly from misuse. The multimedia packaging, authoring and presentation software fw composer enables the customer to create his own shows.

The clientmanager internet kiosk software offers you the possibility to control the shows on your internet kiosks created by the composer or the unit itself.

Your request


You would like to monitor your PC based internet systems like internet kiosks, public web browser terminals, plasma displays and plasma monitors remotely with an application and also control and transmit the content remotely? The whole administration should be integrated into an interface?

Our internet kiosk software solution


The friendlyway clientmanager internet kiosk software connects the functions of the friendlyway observer with those of the friendlyway distributor. In case of service, for example, the friendlyway observer can notify the loss of a file, which is remedied immediately with the friendlyway distributor on your internet kiosks.

Internet kiosk software for your internet kiosks. Register now!

Your advantages


  • Integrated total solution for the administration of your client systems and internet kiosks
  • Reduction of administrative effort to a minimum
  • Reduction of transmission costs for content
  • Transparent graphic display of the functions and content
  • Control of the presentation with a TV remote control

System requirements


friendlyway clientmanager internet kiosk software requires Microsoft Windows 2000 or Windows XP. Your systems should have a 300 MHz processor, 64 MB of RAM, 100 MB available disk space and CD-ROM drive. The size of the download file is 63 MB. Please make sure to complete the download on your internet kiosks.

  • Remote monitoring of internet kiosk software and hardware functions of your internet kiosks
  • Remote control of contents
  • Remote troubleshooting of your internet kiosks
  • Remote content upgrades through drag & drop to individual systems, groups of systems, or all internet kiosks as a whole
  • Remote upgrades of system settings for individual systems, groups of systems, or all systems as a whole
  • Dial-up with virtual desktop function
  • Generation of statistics
  • Remote settings of the friendlyway internet kiosk software secure browser and friendlyway composer
At regular intervals, the monitored end-user devices, such as internet kiosks, send short digital messages with information about the state of the hardware and internet kiosk software to the fw observer server. The fw observer server evaluates this information and lists the monitored end-user devices along with status information.

Just as with people, there is no time to lose if even one heartbeat fails. The clientmanager internet kiosk software takes the initiative and remotely dials up the client. Through a multitier escalation concept, the clientmanager then reactivates the client.

clientmanager in use with internet kiosks
Image: use of the friendlyway internet kiosk software and internet kiosks at the "Miss Polonia" election in Krakau

SMS Notification


The fw observer function supports service technician notification via SMS. Thus service technicians receive information about failed end-user devices or internet kiosks and possible causes of failure even when they are on the go.

friendlyway clientmanager internet kiosk software is especially suited for use in the following areas:

  • Remote internet kiosks information station monitoring
  • Monitoring clients of internet kiosks in Internet cafes
  • Remote monitoring and control of advertising displays in all sizes
  • Remote vending machine surveillance
  • Remote administration of intranet and internet kiosks
  • Remote distribution of large amounts of data (such as Video On Demand in intranet and extranet or Internet environments)
  • Administration of Windows-based clients

Connection Management


For connection problems via the predetermined telecom provider, the friendlyway clientmanager internet kiosk software functionality takes over automatically and dials alternative numbers.

Management Console


By using the management console, you can recognize errors in the monitored end-user devices or internet kiosks from early on and remove these automatically via a dial-in connection.



 


News

Service escalation for your internet kiosks
The friendlyway clientmanager internet kiosk software now comes with over three escalation levels for service usage. From software reboot and activated hardware reboot up to SMS notifications for service technicians.


Microsoft Certified

 
 

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