Company » References » City Info & Local Government

Available Solutions for cities & local government:

• Official information and automated transaction processing
• Tourism and local events
• Automated ticket sales
• Interactive store and product search
• Municipal information and transactions
• Hot spot management: authentication, authorization, billing
• Software and solutions for electronic advertisement displays
• Software and solutions for digital advertisement
• Electronic citizen information systems
• Shop finder, city info and tour guide
• Billboard for local industries
• Public information kiosks
• Local government information terminals
• Information kiosks in public and local authority
• Hot Spot Management: Authentication, Authorisation, Accounting

Kiosks offer the possibility to all citizens to get public information of authorities without owning a computer. They are necessary for the realization of barrier free solutions, that is for the enabling of non-restrictive access to information (in USA: compliance with "Americans with Disabilities Act (ADA)"). Because of the fact that only one third of the population possesses access to the Internet, all these people have the possibility to use electronic services when handling administrative proceedings.

With height adjustable solutions, which can be changed with the help of a motor, wheelchair bound persons can use the interactive displays very easily.

By using the touch screen displays, citizens can be counselled intuitively, which is perfect for people who are not used to work with computers.

Because of the fact that all devices like card reader, printer or identity card scanner are integrated in the kiosk, totally secured procedures are possible.

In case of a problem or if an advanced consultancy is needed, the citizen can connect to a call center either by telephone or video conference, so that a contact person can be reached.

With the kiosks the citizen gets the chance to directly communicate with the administration department without the increase of administrational costs.

These novel virtual citizen administrative offices can not only be placed in public buildings but also in shopping malls, universities or at public places.

In combination with large displays like TFT or plasma interesting multimedia contents can be shown, for example, videos, animations or current news.

With the kioks it becomes possible to conduct citizen surveys in order to increase the administrative processes or to better the services for the citizens.

         
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Advantages:

• Improvement of the relationship to the citizen by simplified and speedier administrative procedures
• Afresh utilization of investment in Internet and kiosk applications
• Increase of productivity of public officials, who are exculpated from routine duties and can dedicate themselves to more complicated procedures
• Reduction of transactional costs by the use of electronic services
• Creation of a direct communication channel between administration offices and citizens
• Reduction of printing costs by information display on demand
• Improvement of the corporate image of the administration office
• Improvement of the access to the administration office in rural areas, where not all administrative services are normally available
• Kiosks are the cost-saving alternative to the establishment of administrative offices